Last Updated: 03-06-2025
Welcome to Solartiqo. We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services. Solartiqo is a B2B and B2C marketplace that connects solar energy providers and consumers. Whether you are a solar vendor or an energy-conscious customer, your privacy matters to us.
1. Information We Collect
When you use our platform, we may collect information you provide directly such as your name, email address, phone number, company details, billing and shipping address, and payment information. We also collect technical data automatically, including your IP address, device type, browser, location data, and your interactions with our website. Cookies and analytics tools help us improve performance and provide a better user experience.
2. How We Use Your Information
We use your information to process transactions, enable communication between buyers and vendors, respond to support inquiries, send relevant updates and promotions, verify identities, prevent fraud, and improve our services.
3. Sharing Your Information
We only share your data with trusted third parties when necessary—such as payment processors, logistics providers, and analytics services. We do not sell your personal information to anyone.
4. Your Rights and Choices
You have the right to access, correct, or delete your personal data. You can also opt out of promotional emails at any time. To make privacy-related requests or ask questions, contact us at connect@solartiqo.com.
5. Use of Cookies
Cookies help us remember your preferences and understand how users interact with our platform. You can manage or disable cookies through your browser settings.
6. Data Security
We apply industry-standard security measures to protect your data. However, no system can be completely secure, and we encourage you to use strong passwords and protect your login credentials.
7. Third-Party Links
Our platform may link to external sites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their policies separately.
8. Children’s Privacy
Solartiqo is not intended for users under the age of 16, and we do not knowingly collect information from children.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated to you directly.
10. Contact Us
If you have any questions or concerns about your privacy, please contact:
Solartiqo
Email: connect@solartiqo.com
Website: www.solartiqo.com